About Us

Eden House is a community-oriented 58-bed nursing home and 20-bed retirement home nestled between Rockwood, Eden Mills and Guelph.  Eden House believes in a people-centered approach to care.   The nursing and retirement home has been a pillar in the community for over 50 years, excelling and distinguishing itself in resident care.  It is surrounded by lush grounds and includes a Memorial garden. It is licensed by the Ministry of Long-Term Care and Retirement Homes Regulatory Authority. Together with our staff, professional associates and our volunteers we continue to strive to give residents the best possible care making Eden House “a nice place to live.”

Mission, Vision and Values of Eden House

MISSION

Eden House is committed to providing exemplary long-term care services to Residents. Our focus is on the provision of individualized care that respects, supports and enables Residents to be as independent as possible.

VISION

Eden House strives to be a leader in the long-term care field, recognized for high quality care and service and its commitment to working in partnership with Residents and their families. We strive to design and deliver programming that meets the growing and changing needs of Residents and the community we serve, and to provide a rewarding and empowering work environment.

We are committed to providing high-quality care and service through a Resident-Centred approach. We strive to create an environment that supports each Resident’s rights to dignity, self-esteem and independence.

VALUES
 

Eden House is committed to providing service in a manner that respects, supports and enables Residents, families, staff, volunteers and community stakeholders. The overreaching goal is to enrich the lives of the people we serve.

We are guided by the following values:

 

Accountability
We regard accountability as achievable and as a crucial component of service delivery. We believe that individuals and groups are accountable for the tasks delegated to them.
Compassion
We respect individual feelings, needs and wishes, and provide compassionate care to Residents and their families.
Customer Focus
We design our work processes and systems with a focus on customer satisfaction, in order to direct our resources in the best manner possible to respond to their needs and expectations.
Ethical Decision-making
We support and act in the best interests of our clients, ensuring that decisions related to care and service are sensitive to moral and cultural issues.
Excellence
We strive to provide the highest quality care and service.
Innovation
We embraceinnovative ideas and talents. Creativity assists us in achieving the most effective and efficient use of resources.
Safety
We valuethe creation of a culture of safety, so that the environments where Residents, visitors, volunteers, students and staff live, visit and work promote safety, comfort and well-being.
Teamwork
We value co-operation with each other and believe that by learning from one another, we obtain greater knowledge. We believe that we achieve more by working together for a common purpose. We recognize that skills are complementary and functions are interdependent.